Organiser Terms (T&Cs)

1. Purpose, parties and definitions

• Platform: the site, the application and the technical services provided by Throwdown SAS, which make it possible to create an event, to sell its registrations and its additional services, to run its proceedings and to publish its results.
• Throwdown, we: Throwdown SAS, a simplified joint stock company under French law, 6 la boulaie, 79140 Cirières, RCS Niort 994 848 299.
• Organizer, you: the individual or legal entity that creates and manages an event on the platform. You may act in the course of a professional activity or outside any professional activity, for example as an association or as a private individual. Some provisions distinguish between these two cases.
• Event: the sports event that you organize and whose registrations you manage through the platform.
• Athlete: the person registered to take part in the event. Spectator: the person who buys an entry ticket. Volunteer and judge: the person registered to run the event.
• Registration: the right to take part in the event, individually or as a team, possibly paid in several shares.
• Additional services: spectator tickets and shop items sold through you on the platform, as well as volunteer registrations, which are free, and applications for your partnership packs, which you then handle directly with the partner, the price shown being indicative and no payment going through the platform.
• Platform fees: our remuneration, taken on every sale made through the platform.
• Payment provider: Stripe, which handles the payments and applies its own terms and its own fees.
• Collection mandate: the separate contract by which we sell in your name and collect the price on our account where your country of establishment does not allow an account to be opened with our provider.

2. Our role and your responsibilities

We provide a tool. We do not organize your event, we are not its co-organizer and we are not a party to the contract concluded between you and an athlete, a spectator or a volunteer. You are the seller of every service sold on your page and the buyer's only counterparty.

You remain solely responsible for the practical and sporting organization of your event, for its safety, for the administrative authorizations, for the insurance, for the rules of the competition, for the judging, for the ranking decisions and for the consequences of a cancellation, a postponement or a change. We owe you a service that complies with these terms, within the limits of article 19.

3. Your account, identity verification and proof of acceptance

You create an account with accurate information and you keep it up to date. You are responsible for the confidentiality of your credentials and for the actions carried out by the members of your team to whom you grant rights.

Selling online requires the identity verification process of our payment provider to have been completed. Until that process is validated, no sale and no payout is possible. Our provider applies its own terms, its own requirements for supporting documents and its own fees.

Organizer's name. At the latest before the event is published, you state the name of the person or the structure that actually organizes it and answers for it. That name is shown on the public page of the event and no event can go live without it. It is declared under your sole responsibility. An inaccurate, incomplete name, or one borrowed from a third party, amounts to misleading information within the meaning of article 18.

Acceptance. Creating an event requires the prior and express acceptance of these terms. That acceptance is collected through a separate checkbox, unticked by default, along with a link to the full text.

Proof. For every acceptance we keep its date and time, the version of the document accepted and the identifier of the account that ticked the box. That record stands as evidence between us until proven otherwise. We do not yet publish an archive of the replaced versions. You may ask us for a copy of the version you accepted and we will send it to you.

4. Platform pricing and who bears the fees

4.1. Our pricing

Our platform fees amount to 3% of the amount of every paid transaction, plus a fixed part of €1.50 per transaction. They are calculated on the total of the transaction, after discounts, Flex option and delivery costs included, before the addition of the part of our fees charged to the buyer. The fixed part is expressed in the currency of the event, that is €1.50 or its equivalent in that currency, for example £1.30, the amount of our fees being shown in your administration area. In a split payment, each share is a transaction and therefore carries its own fixed part. The same scale applies to registrations, spectator tickets and the shop. A free transaction gives rise to no fee. We may agree a particular rate with you in writing, in particular for an event whose proceeds are paid in full to a charity, in which case that rate appears in your administration area and prevails over the public rate.

The rate applicable to an event is the one in force on the day it first goes on sale. It remains in force until the registrations for that event close, even if our public rate changes in the meantime.

4.2. The price you set

You freely set the public price of each spot, above the minimum amount shown in your administration area for the currency of your event. That minimum depends on the currency.

4.3. Who bears our fees

You choose, event by event, who bears our platform fees, among three options.

• Borne by the athlete, which is the default setting. Our fees are added to the price you set and the buyer is charged the total.
• Shared. Half of our fees is added to the price and the other half is kept on your payout, with the rounding in favor of the buyer, who pays the half rounded down to the cent, the odd cent remaining payable by you.
• Borne by you. The buyer is charged the displayed price and our fees are kept in full on your payout.

The setting applies to the registrations, to the shares of a split payment, to the spectator tickets and to the shop items of the same event. In your administration area, the page of each division shows, before anything goes on sale, the amount charged to the buyer and an estimate of the net amount you receive, based on an estimate of the payment provider fees. For a registration, the setting in force at the moment of the sale is frozen on that registration. For a share of a split payment, a spectator ticket or a shop order, it is the setting in force at the moment of payment that applies. The amount actually charged to a buyer never changes afterwards, a later change applying only to subsequent payments.

5. Payment provider fees, currency and value added tax

Our payment provider takes its own fees on every transaction, on top of our platform fees. Those fees vary with the currency of your event, with the country where the card was issued and with the payment method used. They are set by the provider, not by us, and may change independently of our will. The full and current schedule is published on the provider's site.

Your administration area shows an estimate of the net amount you receive. The amount actually kept is the one the provider takes, and that is the one your accounting export carries once the provider has reported it to us.

Each event is sold in a single currency, chosen among those the platform offers. Any conversion fees applied by the provider on the payout remain at your expense.

Value added tax. Throwdown SAS falls under the small business exemption provided for by article 293 B of the French general tax code. Our platform fees and our services carry no value added tax, no tax is invoiced to you and none is therefore deductible. Any tax due on the price you set falls under your own tax regime, which you alone know and apply.

6. Collection and payout through a payment account in your name

In the general case, a payment account is opened in your name with our provider. The buyer pays directly onto that account, we take our platform fees as an application fee on the transaction, and at no moment do we hold the funds.

The payouts are carried out by the provider to the bank account you declared to it, according to its schedule and subject to its compliance and fraud checks. A hold or a delay attributable to the provider, in particular following an incomplete identity verification, is not attributable to us.

7. Collection mandate for countries that are not served

Where the country in which you are established does not allow a payment account to be opened with our provider, we offer you a separate collection mandate. Under that mandate, we sell the registrations in your name and on your behalf and we collect the price on our own payment account, under the conditions of article L. 314-1, III, 3° of the French monetary and financial code. You remain the seller and the buyer's only counterparty.

In that arrangement we therefore temporarily hold funds that belong to you. The payout is weekly, every Monday, for the net proceeds of the sums actually credited during the previous calendar week. No reserve is withheld. No transfer is carried out for a week whose net proceeds are not positive, the negative balance then being carried over to the following week. A detailed statement accompanies every payout.

The mandate is presented to you before anything goes on sale and comes into force only after your signature and our acceptance. Upon our acceptance, the document is regenerated with our countersignature. As proof, we keep the countersigned document and its fingerprint, with the date of signature, the name of the signatory, that person's IP address and browser. The mandate sets the payout schedule, the documents to be provided, the handling of refunds, unpaid amounts and payment disputes, as well as the statement template. It does not replace these terms, which apply to everything it does not deal with. In the event of a contradiction concerning the collection or the payout, the mandate prevails.

8. Refunds and cancellations

You define your refund policy, you bring it to the buyers' attention before the purchase, in the rules of your event or on its page, and you alone stand behind it.

We never refund in your place. The platform triggers no refund through the payment provider, in neither of the two collection arrangements. You refund the buyer by your own means, by bank transfer or from your own payment dashboard.

What the platform does. It records the cancellation, computes the amount due, tells you by email who is to be refunded and how much, frees the spot and puts the stock or the ticket concerned back on sale. A dedicated button in your administration area lets you record the refund you have made, which archives the order while keeping it in your sales figures and in your accounting export.

Our fees. The platform fees are earned on the sale. They are not returned to you when you refund a buyer, whatever the cause, subject to the two following cases, in which they are not earned by us and in which we return them to you on a simple request to our support. An expired split payment, dealt with in article 10, where the registration never came into being. A buyer exercising the right of withdrawal on a shop item, dealt with in article 11, where the law requires you to give back all the sums paid.

Cancelling your event. In the event of a cancellation, a postponement or a substantial change, including for a case of force majeure, you alone answer for it towards the buyers. You inform them without delay and you deal with the consequences. The platform messaging reaches the registered athletes and the volunteers. It reaches neither the buyers of spectator tickets nor the buyers of the shop alone, whom you inform by your own means using your exports. We take on no financial commitment on that account.

9. Flex option

We make available to you a paid option called Flex, which you switch on or not and whose price you set. Where it is switched on, the athlete may take it out at the moment of registration only. Its price is added to the price of the spot, it belongs to you, our platform fees applying to the price of the option as to the rest of the transaction, and it is never refunded.

Where an athlete has taken out the option, you undertake to refund the price of that athlete's spot according to the following scale, computed against the first day of the event, in whole days counted in the time of the event venue.

• The full price of the spot if the request is filed thirty-one days or more before the event
• Half of the price of the spot if it is filed between thirty and seven days before
• No refund if it is filed less than seven days before

The price of the option itself, the platform fees and the payment provider fees are never refunded. The athlete files the request from that athlete's area, you receive it in your administration area, you answer it within fifteen days and you pay the amount due at the latest thirty days after your approval. You may make the option subject to the provision of a supporting document attached to the request, for example a medical certificate, provided you announce it before the purchase, on the page of the event or in the event rules, the platform flagging it to the athlete only at the moment the athlete files the request. Where you require no supporting document, a request that matches the scale is accepted as soon as it is filed, without approval on your part. Where you require one, you may refuse a request from your administration area, but you may refuse a request that matches the scale only if the required supporting document is missing or manifestly does not correspond to the situation relied on. You give the athlete the reasons for any refusal, and a refusal closes the request. The supporting document may contain health data, you consult it only to handle the request and you neither keep nor reuse it. For a team registration, the request is filed by the holder of the order and the cancellation applies to the whole team, including where the option was taken out on only one share, only the shares covered by the option then opening a right to a refund.

10. Split payment of a team registration

Where you allow it, a team registration may be paid in several shares. The captain creates the registration, remains its holder and is the person you contact. Each team member pays a share from a link sent to them and then accepts the athlete terms and conditions on that member's own account.

The spot is held as soon as the first share is paid and the registration becomes final only once every share is settled, before the deadline you have set.

If the deadline passes without every share being paid, the registration is cancelled and the spot is freed. You then refund each team member who had paid the whole of what that member paid, platform fees included, at the latest thirty days after the expiry or, where applicable, within the shorter period provided for by your collection mandate. Since the registration never came into being, no service was provided and our fees are not earned by us. We return them to you on a simple request to our support.

11. Additional services sold on your behalf

The provisions relating to registrations, in particular those bearing on our fees, on who bears the fees, on collection, on payout, on refunds and on payment disputes, apply identically to the services below. You are their seller, our role remains strictly technical.

Spectator ticketing. You create ticket types and you control the entries through scan links. A coupon is a ticket type in its own right, whose validity you choose, once, for a day or as a booklet. You answer for the access conditions of the venue, for the authorized capacity, for the safety of the public and for the obligations attached to welcoming spectators.

Shop. Where you sell physical goods, you are their seller and, where applicable, their shipper. You take on the conformity of the products, the stock, the lead times, the shipping costs you set, the legal warranty of conformity and the warranty against hidden defects. Where the buyer is a consumer, you must inform that buyer of the fourteen-day right of withdrawal from taking possession of the goods and you must honor it, except for an item made to that buyer's specifications, an item personalized with that buyer's name, bib number or a measurement of that buyer's choosing. Where the buyer exercises that right, article L. 221-24 of the French consumer code requires you to refund all the sums that buyer paid, service fees included, as well as the delivery costs at the standard rate, at the latest fourteen days after being informed of that buyer's decision to withdraw. You may defer that refund until the goods are recovered or until the buyer has provided proof of their dispatch, whichever happens first. You may keep no part of it, and we return our platform fees to you as article 8 provides. You clearly state the exception specific to made-to-order or personalized items in the description of the item concerned, the platform displaying no automatic notice.

Volunteers and judges. You are responsible for the status of the people you call upon and for compliance with employment law and social security law. A volunteer or a judge is neither an employee, nor a contractor, nor an agent of the platform. The benefits in kind you grant them, goodies and volunteer pack included, are yours alone to decide and fall under your tax and social responsibility alone.

Partnerships. Partnership and sponsorship contracts are concluded between you and your partners. We are not a party to them and we guarantee neither the payment, nor the delivery of the announced benefits.

Discounts. Promo codes, volume discounts, fixed price packs and the automatic discount known as early bird are tools that you configure freely. Our platform fees are computed on the price actually paid.

12. Chip timing pack

The chip timing system is equipment that Throwdown SAS rents to you. You book it and you pay for it online from your administration area, by card, onto our own account, outside the collection of your registrations, at the latest fourteen days before the event and subject to the availability of the equipment. No order form or separate contract is drawn up, this article sets the conditions of that rental. The price carries no value added tax, pursuant to article 293 B of the French general tax code. The rate is €600 for the weekend, including the event ticketing run by the platform and forty chips, and €3 per additional chip.

The equipment remains our property for the whole duration of the rental. You have custody of it during the event, you take care of it and you use it in accordance with our instructions. You undertake to return it complete and in good condition within five business days following the last day of the event. Any chip lost, not returned or damaged is invoiced to you at €60. The sensor remains under our responsibility, except in the event of fault, negligence or non-compliant use on your part. The outbound and return transport is not payable by you, it remains under the responsibility of our supplier.

We owe you working equipment and assistance during the event. Timing assumes ground and network coverage conditions that we state to you before the booking, and we do not guarantee the absence of any capture failure. The cancellation conditions of the booking and the schedule for sending and returning the equipment are agreed in writing with us at the time of booking.

13. Payment disputes, unpaid amounts and recovery

A buyer may dispute a payment with the bank for a period that may reach thirteen months after the transaction. You remain exposed to those disputes for the whole of that period, including after your event closes and after your last payout.

Where the sale was collected on a payment account opened in your name, the disputed amount and the associated fees are charged directly to that account by the provider. Where the sale was collected by us under a mandate, we deduct the disputed amount, the fees and the penalties from the next weekly payout. If there is no payout left to come, you reimburse them to us within thirty days of our request accompanied by supporting documents.

It is up to you to assemble and to send us the evidence for the dispute within the time limits set by the provider. We inform you of any dispute brought to our knowledge and we pass on the evidence we hold. We do not guarantee the outcome of the procedure.

Any sum that remains owed to us, in particular for timing, for a negative payout balance or for a refund in our favor, is payable within thirty days. After that period it carries interest at the legal rate and, where you act for the purposes of a professional activity, gives rise to the fixed recovery indemnity provided for by article L. 441-10 of the French commercial code.

14. Your obligations towards the participants

Framework of the event. You warrant that you hold the required administrative authorizations, that you have taken out the compulsory insurance, in particular the public liability insurance of the organizer of a sports event provided for by article L. 321-1 of the French sports code, and that you comply with the federation rules applicable to your discipline. You publish the rules of the competition before the registrations open.

Accuracy. You keep up to date the information published on your page, in particular the dates, the venue, the formats, the prices, the cancellation conditions and the conditions of participation. Any substantial change is brought without delay to the attention of the people already registered.

Minors. You open a division to minors only in compliance with the age limits you configure and with the applicable regulations. The platform collects and keeps the identity and the contact details of the legal representative of every athlete under the age of eighteen. It is up to you to check those details and to collect any further authorization required by your discipline.

Documents and health data. If you ask for a medical certificate, a license or any other document liable to reveal health data, you must hold a legal basis within the meaning of article 9 of the General Data Protection Regulation, entrust their review only to the members of your team who need it, and keep no copy of them outside the platform. Those files are deleted automatically thirty days after the end of your event.

Image rights. Where you switch on image rights, the athlete is informed before payment, and the volunteer, for any event that is not held online, before confirming the registration, that this confirmation amounts to authorization to publish the photographs and videos taken during the event, and the platform timestamps that authorization. For a team, it is the person who registers the team who confirms. No refusal is possible in the registration flow. The person concerned may withdraw that authorization from that person's area as long as the editing of that person's registration is open, then by writing to you. You consult the status of those authorizations before any publication. It is up to you to respect every withdrawal, including for content already published where the withdrawal is notified to you and where it is practically possible, and to collect yourself a separate authorization for any use that requires one, in particular for a minor or for a commercial use.

Content. You warrant that the content you publish is lawful, accurate and not misleading, that it infringes no third-party right and that it respects the trademarks mentioned. You may not suggest that a third party endorses, is affiliated with or certifies your event without that party's written agreement. Anyone may report content on your page to us. We may then ask you for explanations, restrict the visibility of your event or remove it, under the conditions of article 18. The identity of the author of the report is not disclosed to you, except where the law or an authority requires it of us.

15. Personal data, our respective roles

For the data of the athletes, of the spectators and of the volunteers, our responsibilities are separate. We are neither your processor, nor a joint controller with you. No processing agreement within the meaning of article 28 of the General Data Protection Regulation is concluded between us, and no provision of these terms is to be read as promising one.

What we answer for: providing and securing the platform, the data structure, the retention periods, informing people about our own processing, answering the requests to exercise rights that are addressed to us, fraud prevention, invoicing and audience measurement. The details are in our privacy policy, which names our providers.

What you answer for: the information you decide to ask for at registration, including your custom fields, the lawfulness of that collection, the review of the documents, informing the people concerned about your own processing, the communications you send them, the exports you carry out and their security once out of the platform.

You undertake to use the data of the people registered for your event only for that event, not to sell it, not to reuse it for other purposes without a legal basis of your own, and to answer the requests those people address to you. Where a person concerned brings us a request that is a matter for you, we pass it on to you.

We notify you as soon as possible of any data breach affecting the data of your registered participants that comes to our knowledge, with the evidence we hold. It is up to you to make your own notifications where the regulations require them of you.

Organizer established outside the European Economic Area. Where you are established in a country that does not benefit from an adequacy decision of the European Commission, the personal data of the people registered for your event that you consult, receive or export from the platform is transferred to you. That transfer is governed by the standard contractual clauses set out in the annex to Commission Implementing Decision (EU) 2021/914 of 4 June 2021, module one, controller to controller transfer. Those clauses are incorporated by reference into these terms and you accept them by accepting these terms, Throwdown SAS holding the status of data exporter and you that of data importer. In the event of a contradiction, the standard contractual clauses prevail over these terms.

For their application, the optional clause 7 does not apply, the option in clause 11 does not apply, the competent supervisory authority within the meaning of clause 13 is the French data protection authority, Commission nationale de l'informatique et des libertés, the clauses are governed by French law within the meaning of clause 17, and any dispute arising from them falls under the French courts within the meaning of clause 18.

Annex I. The parties are Throwdown SAS, whose details appear in article 1, and you, as identified in your account. The data subjects are the athletes, the team members, the legal representatives, the spectators, the volunteers and the judges registered for your event. The data transferred is their identity and contact data, their date of birth, their gender, their nationality, their registration information, their answers to your custom fields, their results and their authorization in respect of image rights. Documents liable to reveal health data are accessible only through a short-lived signed link and are deleted thirty days after the end of the event. The transfer is continuous for the life of the event, for the sole purpose of running it, and you do not keep the data beyond what that purpose and your legal obligations require.

Annex II. You protect the transferred data against any unauthorized access, you restrict access to it to the members of your team who need it, you keep no copy of supporting documents outside the platform, and you delete your exports once the event is over and its aftermath settled. In line with clause 14, you inform us without delay if the law of your country prevents you from complying with these clauses.

16. Your content, the listing of your event and access to your data

The platform, its features, its interfaces and its trademarks remain our exclusive property. For the duration of the contract we grant you a personal and non-transferable right of use, limited to organizing your events. You may neither copy it, nor decompile it, nor extract its data systematically, nor resell it.

You keep ownership of your content and you warrant that you hold the rights needed to exploit it, including those of the people shown in the photographs and the videos.

You grant us, on a non-exclusive and free basis and for the whole world, the right to reproduce, to display and to adapt the name, the logo, the visuals, the descriptions, the dates, the venues, the prices and the results of your event, on any digital and printed medium, for the purposes of operating the platform, of promoting it and of informing the public. That license includes the right to sublicense those elements to the third-party services that relay our events, in particular through the open public syndication feed that we make available, as well as to search engines and social networks. It is granted for the publication period of your event, extended by three years for the purposes of archiving and historical reference of the results. You may ask at any time for a given visual to be withdrawn, in which case we stop using it within a reasonable time, with no effect on the copies already circulated by third parties.

Listing. The events shown on our public pages and passed to our partners are ordered by start date, from the nearest to the furthest. No organizer may buy a better rank. The filters offered to the public bear in particular on the country, the discipline, the format and the period. We run no event on our own account in competition with you. Some organizers benefit from a negotiated rate, without that difference carrying the slightest difference in rank, in access to features or in support.

Access to your data. You hold permanent access, from your administration area, to the data of your event, registrations, payments, leaderboards, attendance and audience statistics of your page, and you may export it at any time in a machine-readable format. We use the aggregated and anonymized data of the whole platform for statistical purposes and to improve the service, without ever selling your data to a third party for commercial purposes.

17. Service availability and support

We strive to keep the service permanently accessible. We enter into no quantified availability commitment. Interruptions linked to maintenance, to a technical incident or to a third-party service on which we depend cannot be ruled out.

We schedule planned maintenance operations outside weekends and we inform you of them at least twenty-four hours in advance. We deploy no major change on the days you have declared as competition days.

Our support can be reached by email at contact@throwdown.live and from the support thread of your administration area, seven days a week during the competition days you have declared, and on business days the rest of the time. Our indicative target for a first answer is two hours during an event under way and one business day outside that. Those targets are not a commitment as to the result.

We recommend that you plan a fallback procedure for entering and displaying the scores. A printable export of the score sheets and of the start lists is available at any time from your administration area.

18. Changes to the terms, restriction, suspension and termination

Duration. The contract is concluded for an indefinite duration. You may stop using the service and ask for your account to be closed at any time, provided that you have seen through the events already on sale and settled the sums due.

Changes. We may change these terms. Any change is notified to you by email and in your administration area at least fifteen days before it comes into force, that period being extended where compliance requires technical or commercial adjustments on your side. During that period you may terminate free of charge. Continuing to use the service after the change comes into force amounts to acceptance. No change applies retroactively, unless the law requires it of us or unless it is favorable to you, and an event already on sale keeps the pricing conditions of the day it went on sale.

Grounds for restriction, suspension and termination. We may restrict, suspend or terminate all or part of our services on one of the following grounds, and on no other. Inaccurate or misleading information about your event. The failure to complete the identity checks required by our payment provider. Proven or seriously suspected fraud, in particular falsified scores, multiple accounts or fraudulent payments. Content that is unlawful or infringes the rights of a third party. A sum unpaid to us. A breach of the personal data regulations. A request from a competent authority or from our payment provider. A serious breach of these terms, or a breach repeated after a formal notice left without effect for fifteen days.

Statement of reasons and notice. In the event of a restriction or a suspension, we send you a written statement of reasons setting out the facts, before it takes effect or, where urgency requires, at the latest at the moment it takes effect. In the event of a termination on our initiative, we send you that statement at least thirty days before it takes effect, except where the law forbids it, where we exercise a right based on a legal obligation, or where you have repeatedly breached these terms. You may challenge the measure through the complaint provided for in article 20.

Consequences. At the end of the relationship, you have ninety days to export your data from your administration area. After that period, we delete it or keep it in a form that no longer allows a person to be identified, subject to the retention imposed by law, in particular for accounting and tax purposes, and to the public history of the results of the events already held.

19. Liability

We are bound by a duty of care in providing the service. We answer for the direct damage you would suffer as a result of a breach on our part.

Where you act for the purposes of your professional activity, our total liability in respect of an event is capped at the amount of the platform fees we received on that event. We do not answer for indirect damage, in particular loss of revenue, loss of custom, harm to image and the cost of a replacement service.

We do not answer for the consequences of the organization, the running, the safety, the judging, the cancellation, the postponement or the change of your event, nor for the content you publish, nor for disputes between you and an athlete, a spectator, a volunteer or a partner, nor for the acts of your payment provider.

These limitations apply neither in the event of gross negligence or wilful misconduct, nor in the event of personal injury, nor in the cases where the law prohibits them. They do not apply where you organize your event outside any professional activity, in which case our liability is engaged under the general rules of law.

You indemnify us against any third-party claim arising from the organization of your event, from your content or from a breach on your part of these terms.

20. Complaints, applicable law, settlement of disputes and language

You may send any complaint about the service to contact@throwdown.live. We acknowledge receipt of it within two business days and we send you a reasoned answer within a time that is reasonable given its complexity. We employ fewer than fifty people and have an annual turnover below ten million euros, so that we fall under the exception provided for in article 11, paragraph 5, of regulation (EU) 2019/1150 and we are not required to put in place a formal internal complaint handling system. We nevertheless agree to seek an amicable solution and, where appropriate, to resort to mediation.

These terms are governed by French law.

Where you act for the purposes of your professional activity and you have the status of a trader, any dispute falls under the exclusive jurisdiction of the courts of the place of the registered office of Throwdown SAS, in line with article 48 of the French code of civil procedure.

Where you organize your event outside any professional activity, no jurisdiction clause can be relied on against you. The statutory rules of jurisdiction apply and you may in particular bring the matter before the court of the place of your home. Where you have the status of a consumer or of a non-professional, you may in addition use a consumer mediator free of charge, under the conditions of articles L. 612-1 and following of the French consumer code, with a view to the amicable resolution of a dispute between you and Throwdown, after having tried to resolve it directly with us through a written complaint and within the year following that complaint. The mediator we come under is CM2C, 49 rue de Ponthieu, 75008 Paris, France, phone +33 1 89 47 00 14. You can refer your dispute to it online at https://www.cm2c.net/declarer-un-litige.php, by email at litiges@cm2c.net or by post at the address above. The CM2C website and its referral form are in French.

These terms are published in several languages. Only the French version is authoritative and prevails in the event of a divergence.

21. Trademarks mentioned

CrossFit® is a registered trademark of CrossFit, LLC. HYROX® is a registered trademark of Upsolut Sports AG.

Throwdown is neither affiliated with, nor a partner of, nor a reseller for these organizations, and runs no official event under these trademarks.

These names are quoted purely descriptively, to designate the competition formats that the organizers using the platform put on. This use falls under article 14 of regulation (EU) 2017/1001 on the European Union trade mark, which allows a third party to use a trade mark where it is necessary to indicate the intended purpose of a product or service and where that use is in accordance with honest practices in industrial or commercial matters.

Any request relating to these trademarks may be sent to contact@throwdown.live.